FAQ



1. What devices do you support?

We support iPhone/iPad/iPod whose version is IOS 7 or higher. Android will be supported in April.


2. What are the steps to complete a task?

Follow the following steps and you can complete your task faster.

  • 1) Click "Accept" to claim the task and the status will show "Ongoing";
  • 2) Long press the given keyword to copy;
  • 3) Remember the app icon and its approximate position;
  • 4) Click "Open with Safari" and go to app store;
  • 5) Paste the keywords in app store search field;
  • 6) Search and find the correct app icon;
  • 7) Install it and play it over 4 minutes.

NOTE: If your device is too old like iPhone 4 or iPhone 4s, please try all the steps again if your task failed to complete.


3. Will I receive notification after I complete a task?

Yes, you will. You can check under "Messages" tab. It will show as "Congratulation! You have completed your mission for *** and you have been rewarded". For Play task, it will show as "Congratulations! You have completed your Play task for *** and you have been rewarded!".


4. What is Play task?

Play task means you only need to play it for a few minutes. For example, you have downloaded task *** and you keep it on your device, then the next 5 days, you can claim its Play Task, play it and get rewarded.


5. What is the reward for a task?

You will get $.02 after you complete a download task. For Play task, you will get $0.02, $0.03, $0.05 based on how many days (1 day, 3 days, 5 days accordingly) you have kept the downloaded app on your device.


6. How much reward do I get if I invite a friend?

You will get 50% of his first 10 tasks.


7. How do I invite my friends?

You can go to "Invite" tab where it shows your unique invitation link and referral code. Please tap the right upper button to share on your Facebook, Twitter, G+, Pinterest, Wechat, etc.


8. Will I get reward if I register with referral code?

Yes. You will get $0.1 immediately if you register a TryMyApps account successfully with a referral code.


9. How to cash out my earnings?

Please go to "Revenue" tab. Click "Withdraw" to set your withdrawal password and Paypal/Alipay account to submit a withdrawal request. You will receive a notification if the payment is sent. We also support US iTunes gift card. You can check the payment status at "Withdrawal Records".


10. Can I associate my TryMyApps account to multiple withdrawal accounts?

Yes. You can set your new withdrawal account at "Revenue" tab > "Withdrawal Accounts".


11.Why I failed to add my Paypal withdrawal account?

To make sure that your account safe, we require you to add a valid and verified Paypal account. If your Paypal account is not verified, please verify it first.


12. Why my task does not complete?

If your task is not completed, it may be caused by one of the following reasons:

  • 1.You did not click "Accept" button to claim the task but download the app directly.
  • 2.You did not click "Open with Safari" button after you accepted the task and copied the keywords.
  • 3.You did not play the app for 4 minutes.
  • 4.You suddenly ran the app in the background instead of playing for 4 minutes.
  • 5.You closed TryMyApps.
  • 6.You downloaded the wrong app.
  • 7.The network isn't good.

13. How to modify my account information if I put something wrong?

As you are not authorized to modify your account information, if you put something wrong, please contact us to help you.


14. How to contact you if I have some suggestions?

Please go to "My" tab > "Chat online". Or write us at support@trymyapps.com. We are always happy to hear from you.








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